What should schools do if their Statement of Results are missing?
If your school is outside the UK, hard copy Statements of Results will be despatched in late August. If you do not receive your Statements of Results, please email firstname.lastname@example.org with your Centre number in the subject line. If your Centre is in the UK, you will not receive hard copy statements of results. You can download statements from the CIE Direct homepage or from your MIS package when results are released online. Six weeks after results release, Statements of Results will be removed from the CIE Direct homepage. To access them you will need to log in to CIE Direct, visit the ‘Administer Exams’ section and click on the ‘File Transfers’ tab. Please contact us if your statements are not available to download.
What should schools do if the information on the Statement of Results is incorrect?
You should contact us immediately with details of any errors in school or candidate names on Statements of Results, so that the required amendments can be made before final certificates are issued. An administrative fee (please see the current fees list) is payable on requests for name amendments received after the following dates:
- 15 September for the June examination series
- 14 February for the November examination series